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LETTER TO THE EDITOR

C.I.M.D.S. Council addresses fee splitting

Wednesday,  June 8, 2005

Dear Sir,

This letter is in reference to the statement made by Mr. Steve Scott, Chairman of the HSA and published in your newspaper on May 31, 2005. In the article, a mention was made that an HSA spokesperson had said “ It is unfair that private sector doctors use the facilities and equipment in George Town Hospital without making any contribution whatsoever.” This misleading statement suggests that the “spokesman” for the management is either ignorant of acceptable hospital billing practices or is displaying incompetence in the running of the hospital, or both.

The C.I.M.D.S. Council would like to address the facts.

Hospitals charge patients for using their facilities. This facility fee is charged to cover the hospital’s costs. The patient, either directly, or indirectly through a third party provider/insurance company, pays for the use of the hospital’s facilities. All fees billed by the hospital are kept by the hospital. A doctor’s fee would only be paid directly to the hospital if they were a salaried doctor employed by the hospital. The suggestion by the HSA spokesperson amounts to double billing of the patient for the service. This is an unethical practice that is fraudulent and illegal in many countries.

It is indeed unfortunate that the HSA management seems to be unaware of correct and acceptable billing practices in today’s environment of mandatory health insurance and reimbursements from insurance companies. Correct and acceptable billing is necessary in order to receive reimbursement for services provided. Correct billing practices and accounts receivable management provide the conduit for the revenue stream. If this stream is weak then changes based on good practice, not on gouging doctors should be made.

In most jurisdictions, hospitals actively encourage doctors to bring their patients as every patient generates income for that hospital. The greater the usage, the more cost-effective services become, the larger the revenue. On the other hand if you are losing money, you would lose less by discouraging doctors to use the facility.

The hospital was paid for and still is being paid for by the residents of the Cayman Islands through taxes paid to the Government. The hospital continues to lose money despite the establishment of the HSA intended to make the hospital an independent, self-sufficient organization. So far, it has not succeeded and it is now no surprise. Since Government still supplements the hospital and makes up its shortfall from its coffers, every citizen and resident continues to pay for it. The public deserves more accountability and value for money.

The C.I.M.D.S. knows that there are good doctors and nurses in the hospital who are very dedicated and trying to do the best for their patients with little support from the HSA management. We admire and salute those who are still here and feel sorry for the many good ones who left out of frustration. Whilst the C.I.M.D.S. does not pretend to know all the answers, its members have been and still are extremely keen to work with the hospital to increase its utilization and cost-effectiveness. Just as every citizen and resident, we all have a stake in making the hospital a success.

The C.I.M.D.S. Council

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