Water Employees’ commitment celebrated
The thirteen employees and their Water Authority
management team
Monday, August 29, 2005
The Water Authority celebrated its employees’ excellence and awarded
thirteen of them for their outstanding performance during the last quarter of
2004 and the first quarter of 2005.
During this time, many had experienced and were still recovering from their
personal hardships but continued to show their commitment to the Authority,
going above and beyond the call of duty, ensuring that the best service was
provided and customers were satisfied, at times working long hours.
Those receiving awards for the last quarter of 2004 were the metering
branch of the Customer Service department, along with staff from other
departments, namely Bruce Watler, Martin Tedd, Reyna Scott and Marcella
Martinez-Ebanks.
George Hydes (Metering Supervisor), Claude Morgan and Highmoreland Ebanks
(Senior Meter Readers) and Curtis Richards and Jerry Archer (Meter Readers),
were awarded for their efforts as a team and were presented with individual
plaques to acknowledge this.
They were reminded that they are an integral part of the Customer Service
Department as their efficiency andc ommitment is vital to the continued
development and sustainability of the Authority.
Martin Tedd, Design Engineer, was recognized for helping the Authority get
things back to order after Hurricane Ivan, while Bruce Watler, Heavy Equipment
Operator, was not only applauded for his commitment to the Authority,
particularly his role in training other Heavy Equipment Operators, but also
for his contribution to the community.
Reyna Scott, Senior Accountant, was particularly commended for being a
great team player and for taking on additional responsibilities within the
Finance Department during staff shortages while Marcela Martinez-Ebanks,
Senior Laboratory Technologist, was praised for her commitment, working long
hours ensuring that quality control standards are met.
Kennedy Kelly, Superintendent-Vehicle & Equipment, received the individual
award for the first quarter of 2005.
In presenting the award to Kennedy, Operations Manager for Collection
Systems, Joe Gadsby, described Kennedy as being dedicated and hardworking.
“Kennedy spent many weekends and late evenings ensuring that the equipment
and facilities were secured and repaired during the Hurricane Ivan recovery
period,” said Mr Gadsby.
The team award for the first quarter of 2005 was awarded to the Customer
Service Representatives, Zulema Ramos and Dominique Ebanks (Senior Customer
Service Representatives) and Latanya Stephenson (Customer Service
Representative.
In presenting the awards to her staff, Joanna Welcome-Martinez applauded
the entire Customer Service department.
“Our staff has always shown that they value our customers and have always
risen above their own personal challenges to provide courteous and efficient
service, ensuring that customers are satisfied. For this they must be
commended”, Mrs Welcome-Martinez stated.
Commenting on the awards, Director Dr. Gelia Frederick-van Genderen stated,
“We are proud of everyone’s hard work, and dedication and look forward to
their continued success. Congratulations to those awarded, you truly deserve
it”.
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