Appalling behaviour to elderlies

Wednesday, June 28, 2006

Dear Sir:

I read recently an article that appeared in your newspaper concerning a senior citizen who was quite unhappy that her appointment with the doctors at George Town Hospital had been cancelled and no one had thought it fit to inform her as to the reasons for the cancellation. I find this kind of behaviour very appalling but even more so what I find appalling is the lack of facilities for the elderly and/or handicapped in our society.

Some of the people who have vacation and/or retirement homes here in the Cayman Islands are the elderly. We also have persons who for one reason or another are handicapped. I am absolutely amazed that the banks and other service providers on the Island do not have a dedicated line for persons with this type of disability.

It does not have to be that one has to employ an individual to man the counter for the elderly and/or handicapped, but just a sign that says elderly, pregnant and handicapped persons only. 

It really breaks my heart when I go into the banks at lunch time and 9 times out of 10 there are only 2 tellers working the counter (during peak hours) and you have elderly persons some with walking sticks standing there patiently awaiting their turn in line. When you look across at the customer service area (what an oxymoronic statement) you find customer service staff lolling about and the line is stretching to infinity. Do something. These people have dedicated their lives to better the Cayman Islands - the least we can do is not let them stand in the line forever.

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