EMS team members pictured here are Hoyt Ramoon, Joshua Rivers, Debbie-Ann Christie and Ammarica Jordon. Missing from photo is Jared Ebanks.

The Cayman Islands Postal Service’s (CIPS) Express Mail Service (EMS) team continues to perform at the highest level, capturing a Gold Level Certificate in the process.

The team, comprising Hoyt Ramoon, Joshua Rivers, Debbie-Ann Christie, Ammarica Jordon and Jared Ebanks, was awarded a gold level achievement in 2005 and 2006 and reached the top 20 in 2007.

According to IBM, the Cayman Islands on-time delivery measurement is 98 percent. The Gold Level certificate recognizes the team effort, from front counter to all those who handle the mail. However, it is the EMS group’s dedication that makes the difference in quality of delivery.

Postmaster General Sheena Glasgow encourages the public to compare EMS with local courier services.

“Our Express Mail Service is as good as any local courier. In fact, our prices are far more competitive and our service is reliable. However, while EMS is an express service it does not mean overnight delivery,” she said.

“We also pick-up and deliver in the George Town and Seven Mile areas.”

EMS is an international postal express service for both documents and merchandise, which aims to globally provide a high quality, competitive express mail product at an affordable price. In most countries, EMS is the only practical means of providing private customers with universal access to international express services.

The CIPS introduced the service in the 1980s. Initially available only to the United Kingdom, several years later the programme expanded worldwide. Today, EMS reaches over 140 countries and is managed by the EMS Cooperative.

The Express Mail Service is available at all 15 post offices on the three islands.